Why should I Thank You? It says it on the receipt!!!!. by Dominic Lee, AMPA

True story, old lady who shops locally in a Dublin suburb three times a week after Mass, asked the cashier why she never says Thank You. To which the cashier replied, “Why Should I Thank You? It says it on the receipt”

It reminded me of my first trip to London in 1974. Stepping off the bus in Oxford Street, I asked a newspaper seller which direction was it to Piccadilly Circus, he only had to point left or right but he replied, “What do you think this is? a Fuckin Information Desk”. I was shocked, coming from Dublin with its reputation for Friendliness, Courtesy and Good Humour.

Alas the ugly infection has spread to Dublin. But the next phase is almost as ugly,

“The American Way”. As I got into a lift (sorry-elevator) in a Las Vegas hotel, I was very impressed by the questions the porter was asking, he seemed genuinely interested with his What? Where? When? Which? How? and Who? But after a few days I realised that all the lift porters asked everyone the exact same questions in the very same order and they began to sound like the digital recording, which says “doors opening, doors closing”.

I did experience some good old fashioned hospitality up North, I pulled up alongside a Belfast taxi going in the opposite direction and asked him for my hotel location, he said “follow me”, then he did a u-turn and when we arrived at my hotel he did another u-turn and headed off with a friendly wave. Fancy that happening in Dublin?

Have we become so "fast-paced" that we are casting off graciousness and civility? 

Unless we're banking on Global Warming giving us our own Riviera, in which case we can be narky insincere bastards and still stay in business.

Untill then, look your clients in the eye when you thank them for their custom.

Such a simple thing, but it makes all the difference.

“Yall Have a Nice Day”

                       Dominic

Comments

[Ger]

That cashier is the sort of person who complains about the price of everything. She works for a wage which she thinks is magically created in the wages department, she is a clueless bimbo who will never progress in work or in life.